FAQs
Frequently Asked Questions (FAQs)
In reinforce concrete, the thickness or cover of concrete between the reinforcement bar (Rebar) and the outside face of the concrete is called Concrete cover.
Nominal cover (or clear cover) is the distance between the rebar and outer surface of the concrete. It is a requirement set by the standard Code of Practice against adverse environmental conditions (i.e corrosion, fire etc). While effective cover is the distance from surface of the concrete to the centre of reinforcement.
Cover blocks (also called spacers or concrete spacers or concrete cushions) are small but essential components used to lift the rebar matrix off the ground/formwork so that concrete can flow underneath the rebars during concreting.
The primary purpose of using concrete cover blocks is to ensure that the specified distance between the rebars and the outer surface of concrete structures is achieved. This concrete cover protects the steel from environmental factors, such as moisture and corrosion, ensuring the structural durability and longevity of the reinforced concrete.
Concrete cover blocks are placed at regular intervals along the length of reinforcing bars before pouring concrete. They help in achieving the correct concrete cover thickness as specified in the design and ensure uniform volume of concrete around the reinforcement.
Concrete cover blocks come in various shapes, sizes, and materials. Common types include circular, rectangular, and cylindrical blocks, as well as cover blocks made from plastic, concrete, or other materials.
Without the use of cover blocks, there will be:
i. Insufficient concrete cover leading to rusting of reinforcement and concrete spalling
ii. Misalignment of the reinforcement
iii. Ineffective load distribution in the reinforced concrete
PAYMENT POLICY FAQ
Below are frequently asked questions (FAQs) to help you understand our payment process and policies better.
A: We accept the following payment options:
Debit/Credit Cards (Visa, MasterCard, Verve) via Paystack
Bank transfers to our official corporate account.
USSD payments.
Pay on Invoice (available for bulk & corporate clients upon approval).
No, we do not accept cash-on-delivery payments. All orders must be paid for before processing and delivery.
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Orders are processed within 24-48 hours after payment confirmation.
Delivery typically takes 2-7 working days, depending on location and order quantity.
If your payment is declined, please:
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A 10% restocking fee may apply if the order has already been processed.
Refunds are only available under the following conditions:
Product unavailability (if we cannot fulfill your order).
Overpayment (if an excess amount was mistakenly sent).
Processing errors on our end.
Refunds are processed within 5-7 working days via the original payment method.
Note: We do not issue refunds once products have been dispatched.
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We do not store your card details.
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For any payment-related questions, contact us:
Phone/WhatsApp: [+234-8039432311]
Email: [wejoyglobal@gmail.com]
Business Hours: Monday – Saturday | 8:00 AM – 5:00 PM
Business Hours: Monday – Saturday | 8:00 AM – 5:00 PM
